Curri Glossary - Last Mile Carrier Tracking

Larry Bernstein

December 21, 2023

Larry Bernstein

President Harry Truman had a sign on his desk in the White House that said, "The Buck Stops Here." The definition or meaning of the saying is that a person should take responsibility rather than pass it off to another. The person with whom the buck stops has the power to ensure action. With that power, there is also pressure.

The last-mile carrier is responsible for delivery to the end customer. No customer wants to hear excuses about why their delivery is late. They want their delivery to come when scheduled, as soon as possible. Last-mile carrier tracking can help businesses feel more confident about their logistics and delivery for their customers.

What Is a Last Mile Carrier?

Anyone who has ever received a UPS, FedEx, or Amazon delivery has interacted with a last-mile carrier. The last-mile carrier is the party responsibile for the final step of package delivery. The package goes from the last-mile carrier to the end user of the goods.

The last-mile carrier is the most visible of those who handle the package along the supply chain. Because they are on the front line of delivery services, they need to carefully manage logistics. If there is a delivery issue, they will receive the blame – deserved or not. The buck stops with them.

What Is Last Mile Carrier Tracking?

Everyone has had the experience of waiting for a package. Perhaps, they were waiting for important documents for a major work deal, a gift for a loved one, or a part to fix a broken item. In any case, the timing of the delivery mattered.

And like the old Tom Petty song, ‘the waiting is the hardest part.’ However, waiting is easier when you know how long the wait will be.

That’s where last-mile carrier tracking comes into play. The definition of Last Mile Carrier Tracking is the ability to track the location of packages through the entire last-mile leg. With last-mile carrier tracking, you know where your item is and when you can expect delivery to happen.

Why Is Real-time Tracking Important to Customers?

Nothing is more valuable than time. It can’t be saved, and lost time can’t be recovered. When businesses are inefficient with their time, they negatively impact their bottom line.

Let’s say a contractor is scheduled to paint a customer’s house Tuesday afternoon. If, for some reason, they don’t complete the paint job on schedule, it could impact work on Wednesday and beyond. The domino effect can also mean jobs scheduled after the current customer are effected. It also might mean they have to work nights or weekends.

The delay in getting work done can also impact customer satisfaction. Customers who are not 100% satisfied are less likely to recommend the contractor to someone else.

These many potential impacts of not using time well are why real-time tracking matters to customers. When your customer can track the delivery time, they can arrange/adapt their schedule to use their time efficiently. They’re no longer waiting and reacting. Instead, they can be proactive decision-makers and use their time wisely. This can be the difference between a successful and unsuccessful business.

Curri Makes It Easy to Track and Optimize Every Route

Curri appreciates that time is of the essence for you and your customers. Our last-mile carrier tracking system makes it easier to manage logistics.

The Curri platform makes it easy to track last-mile deliveries. You, the distributor, get a control tower real-time view of your vehicles and orders without texting or calling. With the click of a button, you have the information you need and focus on other important tasks.

Knowing the location of each vehicle in your fleet and their ETA back to the centralized location, empowers you to manage their usage more effectively. The logistics associated with load balancing and dispatching are simplified.

The logistics software also enables your customer to monitor the status and location of the delivery in real-time. It includes estimated delivery arrival times and route updates. Because drivers don’t need to check in, they can focus on the delivery and avoid distractions, which could lead to accidents.

Our best-in-class route planner streamlines route planning. It also optimizes the routes so drivers take the most efficient route. You can use the platform to assign orders quickly and easily. This allows your customers to receive their delivery in the shortest time possible.

Using the optimal route also saves miles on the road, which means less gas and less wear and tear on vehicles. These savings add up and bring down the cost of delivery services.

Learn More About Efficient Fleet Logistics with Curri

If you’re looking for a last-mile carrier/real-time tracking system, reach out to Curri. We can help you manage logistics and satisfy your customers’ demands. Learn more about Curri here.

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