Ryan Miller

September 3, 2025

Water doesn’t wait. Whether it’s a new residential development, a commercial build, or a municipal water project, every day of delay adds cost and pressure. For CapFlo Waterworks, a growing distributor serving contractors in California and Arizona, reliable logistics is the difference between slowing a project down and keeping it on track.

That’s why Mike Olsen, Operations Manager at CapFlo’s Sacramento branch, relies on Curri to bridge the gap when customer demand outpaces their in-house fleet.

“Some days our salespeople outsell our staff,” Mike says. “We’ve got three drivers and four trucks. When orders pile up, Curri is there to save us.”

From Sacramento to Southern California

CapFlo specializes in pipe and accessories for large-scale waterworks projects. Their materials end up in everything from treatment plants to underground infrastructure supplying homes and businesses.

Mike joined the company two years ago, just as growth was ramping up. At the time, CapFlo had a modest logistics operation—enough trucks to cover a baseline of deliveries, but not enough to handle spikes in demand. As sales grew, so did the gap between what their fleet could cover and what customers needed.

That’s where Curri came in.

“I realized pretty quickly that Curri gave us the flexibility we didn’t have. I don’t need to buy another truck or hire another driver full time when I can book a delivery on Curri in seconds.”

While based in Sacramento, CapFlo regularly ships materials across California—including Southern California markets like Los Angeles, Riverside, and San Bernardino. And with projects also in Arizona, Mike appreciates that Curri can cover both states when needed.

Mike Olsen, Operations Manager at CapFlo’s Sacramento branch

Why Curri works for CapFlo

For Mike, Curri isn’t just a backup plan—it’s become a regular part of how CapFlo does business. He uses the platform for everything from small box runs to heavy 20-foot Hotshots.

The biggest advantages?

  • As-needed capacity – Curri supplements CapFlo’s fleet without the cost of hiring new drivers or buying trucks.

  • Immediacy – “I can just go on the website and book somebody right away. No brokers, no waiting a day in advance.”

  • Flexible vehicle types – From sedans to handle light fittings to flatbeds for long pipe runs. Curri’s fleet handles it all.

  • Job site coverage – Most deliveries go straight to construction job sites, where crews are waiting on materials.

  • Live tracking & photos – Proof of delivery photos and signatures protect CapFlo when customers claim they didn’t receive materials. “It’s saved us more than once,” Mike says.

“Rather than waiting for a spot to open on our delivery schedule, we can get Curri to do it right away,” he explains.

Boosting sales without adding overhead

The ability to rely on Curri has allowed CapFlo to grow faster than its fleet. With only three drivers, the company can still take on more orders than ever, knowing that urgent deliveries won’t slip through the cracks.

Curri has become a direct driver of revenue:

  • More sales – By fulfilling orders beyond what the fleet can handle, CapFlo sells more without increasing fixed costs.

  • Happier customers – Contractors don’t need to wait an extra day or send crews to pick up parts themselves.

  • Flexibility in billing – CapFlo sometimes charges customers for last-minute deliveries, but often uses Curri as a value-add to strengthen relationships.

  • Competitive advantage – Offering same-day delivery across California helps CapFlo win projects over slower competitors.
“It allows us to sell more than we’re staffed up to service. Curri fills the gap.”
Waterworks pipes

Customer satisfaction and project timelines

Waterworks projects are often on tight schedules. Missing materials can idle entire crews, causing cascading delays. Mike has seen how Curri helps prevent those headaches.

By covering late orders and overflow deliveries, Curri keeps CapFlo’s customers on schedule. That reliability has a ripple effect: crews keep working, project managers stay on budget, and CapFlo becomes a trusted partner rather than just a supplier.

“Has it improved customer satisfaction? Absolutely,” Mike says. “Our customers get what they need when they need it.”

People-first customer support

Mike also mentioned Curri’s responsive customer support. On the rare occasions there’s an issue, he has reached out by phone or chat and had it resolved quickly.

One time he noticed Curri’s pricing was higher than expected for a job. But when he raised it with our team, they listened. “I had a call with a rep after I didn’t book a Hotshot because of cost. I told them why, and they actually adjusted pricing to be more competitive. That really impressed me.”

Looking ahead

CapFlo is planning to expand its warehouse and host a grand opening barbecue for customers in the coming year. Mike says Curri has already offered to sponsor, a sign of the partnership that goes beyond just deliveries.

For him, Curri has become as much a strategic partner as a logistics service. With expansion in both California and Arizona, the ability to scale deliveries on demand will be critical.

“The benefits are obvious to anyone in my position,” Mike says. “You don’t need to hire more drivers or call a broker days in advance. With Curri, you get same-day coverage across California. That’s a huge advantage.”

CapFlo Waterworks may run its own fleet, but with growth in both California and Arizona, there’s always more demand than trucks. With Curri filling the gaps, CapFlo keeps projects moving on time and customers satisfied.

From Sacramento to Los Angeles, from Riverside to Phoenix, Curri has become the flexible partner that helps CapFlo sell more, deliver faster, and compete with larger distributors.

Want to keep your projects on track like CapFlo? Learn more by booking a demo or get started immediately and book a delivery.

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