AC Pro Keeps HVAC projects moving in Los Angeles with Curri

At AC Pro, an HVAC distributor headquartered in Fontana, California, mornings start before dawn. Steve Cobb, who oversees supply for 36 locations across Southern California, is at his desk by 3:45 a.m. His drivers are rolling by 4:00 a.m., and by the time AC Pro branches open at 6:00, they expect to have material ready for contractors who count on same-day service.

“It’s early mornings and tight deadlines,” Steve says. “My job is to make sure our locations and residential new construction customers have the product they need to repair, install, and develop HVAC systems. Customer service has to be on point every morning.”

With 15 drivers covering Southern California routes, AC Pro’s fleet is busy—and sometimes stretched too thin. That’s when Steve turns to Curri.

“If I have a driver call off, or if a location sells so much that the material won’t fit on the truck, I use Curri to back up my fleet,” he explains.

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A Safety Net for Southern California Deliveries

AC Pro has grown into one of the largest HVAC distributors in the region, with additional branches in Nevada, Utah, and Arizona. But in Los Angeles and across Southern California, the logistics challenge is especially intense.

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Steve relies on Curri in two key situations:

• Overflow orders – When sales at a branch exceed truck capacity, Curri picks up the slack.
  
  
• Driver shortages – When one of the 15 drivers calls off, Curri fills in to keep routes covered.
  
  

That flexibility means contractors don’t face delays and AC Pro locations open fully stocked.

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“One morning a driver called me at 3:45 a.m. to say he couldn’t make it,” Steve recalls. “I booked a Curri right away. The driver was just 10 minutes away and left our branch at 4:05—only five minutes late. We still made it on time before the location opened. That saved the day.”

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Why AC Pro Relies on Curri

Steve has used other couriers in the past, but Curri quickly became his go-to because of the platform.

“I used to have to wait until six or seven in the morning to call a courier,” he says. “With Curri, I can book a truck at 4 a.m. online. I don’t have to talk to anybody. It’s faster and easier.”

The features he values most include:

• Fast booking – Orders scheduled in minutes, no phone calls required.
  
  
• Live tracking – Steve keeps a Curri window open on his computer all day. “If a customer calls, I can look and tell them exactly where the driver is.”
  
  
• Proof of delivery – Photos and signatures confirm jobs are done right.
  
  
• Vehicle fit – For HVAC deliveries, Steve often books 26’ box trucks with liftgates. “Most of our locations don’t have docks, so that liftgate is crucial.”
  
  
• Responsive support – “If I need to reroute or adjust, the customer service team helps me out tremendously.”
  
  

Curri’s on-demand fleet isn’t just convenient—it’s become essential.

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Real-World Impact

Every day brings new challenges in the HVAC supply business. From overflow pallets to last-minute changes, Steve has seen Curri help AC Pro handle it all.

“I like the fact that I can put in a request, have an answer within five minutes, and know the driver is en route,” he says. “That peace of mind matters when I’ve got 36 locations counting on me.”

The result is smoother operations and better service for contractors across Southern California.

“It allows us to do more runs than we normally would. That has definitely impacted sales in a positive way.”

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Consistency That Builds Trust

While most Curri drivers meet Steve’s standards, he’s not shy about providing feedback.

“If I see something off, like a driver not dressed appropriately, I report it. And the Curri team takes care of it immediately. That responsiveness has been a pleasure to work with.”

For Steve, consistency is key. When contractors receive materials on time, their crews stay productive and AC Pro strengthens its reputation as a reliable partner.

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A Platform That Works the Way He Works

Steve keeps Curri open all day on his desktop, monitoring multiple trucks at once.

“If I have three trucks going out, I have three Curri windows open,” he says. “I can track them in real time. A lot of customers don’t pay attention to the emails they get for tracking, so they call me directly. I like being able to say, ‘Your driver is 10 minutes away.’”

It’s a level of visibility he didn’t have with other couriers.

“Personally, I love tracking deliveries as a consumer too,” he adds. “Seeing your number in line, watching the truck move—it’s a great feature.”

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Why Curri Stands Out

Steve describes Curri in simple terms:

“Curri is like Uber for truckloads,” he says. “It’s a helpful resource for customer service–related delivery issues.”

He recommends the platform to peers in the industry, and many of AC Pro’s other branches—including Bloomington, Riverside, Santa Ana, Escondido, and Chatsworth—now use Curri as well.

“Some of our branches use Curri for smaller vehicles like pickup trucks and cars, especially for miscellaneous parts. Others book box trucks like I do. But everybody sees the value.”

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Looking Ahead

For Steve, the ability to request preferred drivers will make Curri even more valuable. “There are a few drivers I’d prefer to keep on my list,” he says. “That feature is going to be amazing.”

He also sees Curri’s responsiveness as a reason to keep building the relationship. “I’ve made suggestions before, and the team has listened. That matters.”

From Fontana to Los Angeles and across Southern California, AC Pro counts on Curri to keep HVAC projects moving. Whether it’s covering a last-minute driver call-out or hauling overflow orders to busy branches, Curri gives AC Pro the flexibility to deliver on its promises.

“Curri has definitely impacted our sales in the right direction,” Steve says. “It lets us do more runs than we normally could, and that keeps our customers happy.”

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Ready to keep your projects moving like AC Pro? Learn more by booking a demo or get started immediately and book a delivery. 

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