Core Intelligence

Core Intelligence is the AI fabric inside Curri

Real AI, built by real engineers — a system of dedicated agents that price loads, extract orders, and self-heal exceptions so every shipment lands on time, every time.

The agents inside Core Intelligence

Purpose-built agents working together — each tuned for a specific dispatch problem, all stitched into the same fabric.

01Payload Decorator

Every part, every payload, perfect dims

Drop in any part name, SKU, or vague description and Payload Decorator returns precise weights, dimensions, and packaging notes. An LLM cross-references our OEM database in real time so dispatchers stop guessing and drivers stop showing up to the wrong vehicle.

  • Trained on millions of OEM parts across plumbing, HVAC, electrical, and industrial supply
  • Returns weight + dims in seconds, even for obscure SKUs
  • Confidence-scored — flags ambiguous matches so dispatchers can verify before booking
02Smart Import

Paste it. Photograph it. Done.

Drop in a purchase order PDF, a screenshot of an email, or a photo of a handwritten ticket. Smart Import extracts contacts, addresses, line items, and special instructions — then pre-fills your entire booking so you can dispatch in seconds.

  • Handles PDFs, images, screenshots, and pasted text
  • Extracts pickup, drop-off, contact, and line-item details automatically
  • Pre-fills the booking form so operators stay in flow
03Exceptions Agent

Self-healing deliveries

Carriers cancel. Loads run late. Addresses are wrong. The Exceptions Agent watches every shipment in real time, predicts breakdowns before they happen, and auto-rebooks with the best available carrier — often before the customer even notices.

  • Live exception monitoring across every active delivery
  • Auto-rebooks with the best provider and rate when a carrier falls through
  • Predicts and prevents — anticipating issues, not just reacting to them
04Maya

More than a chatbot

Maya is your always-on copilot, fluent in dispatch and embedded everywhere your team and your drivers already work. She meets people where they are — surfacing the right answer at the right moment, resolving the long tail of issues live, and only escalating to a human when it actually matters.

  • Helps drivers and dispatchers across SMS, email, voice, and in-app
  • Resolves the long tail of questions live — no ticket queue, no wait
  • Best-in-class CSAT, measured against real customer and driver feedback

New agents incoming...

A straight talk note

We mean it.

Watch out for snake oil. Don’t believe the AI marketing — ours included.

Logistics is drowning in “AI-powered” pitches right now. Most of it is a thin wrapper over a generic chatbot, demoed on a cherry-picked load, and rebranded for a sales deck. We took a different path — purpose-built agents, trained on real freight (read: our millions of booked loads), evaluated against real outcomes.

Don’t take our word for it. Run Core Intelligence on your dispatch flow, judge the results for yourself, and walk away if the math doesn’t check out.

— The Curri engineering team

See Core Intelligence in your dispatch flow.

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